NUEIP Privacy Policy

Welcome to the NUEIP cloud services and related services (including service consultations and use), official website (https://www.nueip.com/ and its related subdomains, collectively referred to hereinafter as "the Website"), and NUEIP mobile application (hereinafter "the App") provided by NUEIP Technology Co., Ltd. (hereinafter "the Company"). The foregoing services are collectively referred to hereinafter as "the Service." In order to protect your personal data and privacy, and to inform you of the purposes, categories, scope, and methods by which the Company collects, processes, and uses personal data, as well as the rights you are entitled to exercise, the Company hereby establishes this Privacy Policy (hereinafter "this Policy").
Please read this Policy carefully before using the Service or browsing the Website. By commencing use of the Service or browsing the Website, you are deemed to have read, understood, and agreed to the contents of this Policy.

Article 1: Scope of Application of This Privacy Policy

  1. This Policy and the notifications contained herein apply to the Service, and cover personal data and behavioral records provided or generated when you browse the Website, register an account, use system features, participate in marketing activities, or engage in any interaction with the Company.
  2. The Service may include advertisements or links provided by other partners. Please refer to the respective privacy policies and personal data protection notices of those partner websites regarding the collection and protection of your personal data; this Policy does not apply to such external websites.

Article 2: Categories of Personal Data Collected

When you browse the Website, register an account, use the Service, participate in marketing activities organized by the Company (including but not limited to prize draws and seminars), or obtain relevant information through partners (third-party companies), the Company will collect the following data as required by the Service, including but not limited to the following statutory categories of personal data:

  1. Personal Identification (C001): Such as name, job title, contact address, telephone number, and email address.
  2. Financial Identification (C002): Such as credit card information or bank account information.
  3. Government Data Identifiers (C003): Such as national identification number.
  4. Personal Description (C011): Such as demographic data including gender and age.
  5. Current Employment Status (C061): Such as employer name, salary information, and attendance records.
  6. Account Security Information: To ensure account security and identity verification, the Company may collect account login-related information, such as login passwords, password hints, and other identity verification information or security information related to account access.
  7. Communication and Customer Service Records: When you contact the Company by telephone, email, online customer service, social media, or through the Website, the Company will retain your communication records (such as call recordings or chat transcripts) and contact information for the purpose of tracking issue resolution progress and improving service quality.
  8. AI Feature Usage Data: When you use the AI-related features provided by the Service, we collect data related to your interactions with the AI features, such as text, data, or other forms of content you input into the AI features, as well as the content of AI-generated responses.
  9. Device and Behavioral Information: Including IP addresses, device types, browser types, usage times, click paths, device identifiers, and browsing history automatically recorded by the system when you browse the Website or use the Service.
  10. Partner and Affiliate Information: The Company may obtain relevant data from third-party partners with whom it cooperates (such as advertising service providers and affiliated companies).
  11. External Account Linking and Third-Party Integration Services:
    1. Data Exchange and Integration: The Service provides functional integration with third-party services (including but not limited to Google, Microsoft, LINE, WeChat, and Facebook). When you choose to use such integration features, the Company will receive relevant information or conduct data exchanges in accordance with your privacy settings on the respective third-party services.
    2. User Control and Account Unlinking: You may choose at your own discretion whether to use the integration features. If you wish to cease data exchanges, you may unlink your account through the system settings of the Service; upon unlinking, the Service will cease any further data connections with the relevant third-party service.
    3. Third-Party Tracking Technologies: To enhance the service experience and conduct market analysis, the Company may use analytics and advertising services provided by third parties (such as Google Analytics and Google Ads) to analyze users' online behavior and website traffic. Please refer to the privacy policies of such third-party services for their respective data processing practices.
  12. If you do not provide certain categories of data required to use the Service, you may be unable to use all or part of the features of the Service.

Article 3: Mobile Application (App)

When you use the App, in addition to the data described above, the Company may additionally collect the following information:

  1. Push Notification Service: The Company provides push notification services through Firebase Cloud Messaging (FCM), and may collect device push tokens (Device Tokens) for this purpose. You may disable push notifications at any time through your device's system settings.
  2. Crash and Error Reports: The Company uses Firebase Crashlytics to collect application errors and crash reports, including technical information such as device model, operating system version, and crash stack traces. Such data is used solely to improve the stability and performance of the application and will not contain directly identifiable personal information.
  3. Device Information: The Company may collect your device type, operating system version, unique device identifier, App version, and similar information to provide technical support and optimize the Service.
  4. Local Storage: The App stores login credentials (Tokens) on your device in encrypted form to maintain login status. Such data is stored in the device's secure storage area (iOS Keychain / Android EncryptedSharedPreferences) and will not be transmitted to third parties.

Article 4: Specific Purposes of Collection

The Company collects data in order to provide you with better services, and uses such data for the following specific purposes:

  1. Personnel Management, Employment, and Service Administration (002/145): Providing cloud-based human resources management, operational process management, and data reporting services — including attendance management, shift scheduling, payroll calculation, electronic approval workflow management, and operational data analysis — and assisting enterprise users in conducting digital personnel management in accordance with applicable labor laws and regulations.
  2. Information and Communications Services (135): Operating and optimizing the Service platform and system, and providing technical support and troubleshooting.
  3. Marketing, Advertising, and Commercial Activity Management (040/152): Sending product updates, marketing activities, promotional information, or advertising-related communications, and conducting advertising effectiveness analysis. You may opt out of or decline to receive such communications at any time.
  4. Contract, Quasi-Contract, and Other Legal Relationship Management (063/069/090/148): Executing the Terms of Service between you and the Company, handling transaction management such as add-on purchases or renewals, conducting identity verification, and processing customer service or legal compliance matters.
  5. Research, Statistics, and Analysis (157): The Company may aggregate and analyze collected data to generate de-identified or anonymized statistical data for use in internal or external market trend analysis, business reports, satisfaction surveys, or research analysis, as a reference for improving service quality and product development.
  6. AI Feature Operation: Content you input into the AI features is used solely to provide the relevant AI feature services. Unless you separately consent, the Company will not use user-provided content to train AI. If any AI feature involves a third-party AI service provider, the Company will transmit relevant data only to the extent necessary and ensure that such third party processes the relevant information in accordance with applicable data protection regulations.
  7. The Company may use information you provide during the application for, consultation regarding, or use of the Service for internal market research, service optimization, statistical analysis, or behavioral research, on the premise that such information is first de-identified or anonymized. The Company warrants that such use will not involve the disclosure of any individual user's original personal data.

Article 5: Period, Geographical Scope, and Recipients of Personal Data Use

  1. Period of Use: Personal data will be retained only for the period necessary to fulfill the purpose of collection, or as required by applicable laws and regulations.
  2. Geographical Scope of Use: The regions in which the Company operates, the region in which you are located, or the location of the servers used to provide the Service, including but not limited to cross-border transfers within and outside the territory of the Republic of China.
  3. Recipients of Use: The Company, trustees entrusted by the Company to handle relevant matters, third-party service providers, and authorities with legal jurisdiction.

Article 6: Data Security and Protective Measures

  1. Technical Security Measures: The servers hosting the Service are equipped with firewalls and SSL/TLS encryption certificates to ensure the security of data transmission; all relevant data is specially encoded and encrypted before being stored in the database.
  2. Management Procedures and Oversight: The Company has obtained ISO/IEC 27001 international information security management system certification, has dedicated personnel responsible for information security management, and permits access to necessary personal data only by authorized personnel who have signed confidentiality agreements.
  3. System Redundancy Mechanisms: The Service is hosted on a highly secured international cloud platform and is equipped with data backup and off-site redundancy mechanisms, with established standard recovery procedures to ensure stable system operation.
  4. User Self-Protection: Please keep your account and password information secure. Upon completing your use of the Service, please be sure to log out of your account to prevent others from accessing your data.

Article 7: Rights of Data Subjects and Exercise Thereof

With respect to personal data held by the Company, you are entitled by law to exercise the rights of inquiry, access, reproduction, supplementation, correction, cessation of collection, processing or use, or deletion. You may manage your data independently through the relevant settings of the Service; for matters not covered by the agreed service scope, you may also contact the Company's customer service to apply, provided that the Company reserves the right to charge necessary fees for any services that may arise therefrom.
If your personal data is managed by an enterprise user (employer) to whom you belong and provided to the Service, requests for account deactivation or data deletion should be directed first to the enterprise administrator.
To ensure data security, when you request to exercise the aforementioned rights, the Company may require you to undergo identity verification. Where necessary for the conduct of business operations or as otherwise required by law, the Company may lawfully decline your request or defer processing until the relevant statutory procedures have been completed.

Article 8: Use of Cookies

In order to provide you with a better and more personalized service, the Service may set and access cookies on your device. The Company uses cookies to record preference settings, maintain login status, and analyze users' online behavior to optimize the service experience and product design. Additionally, the Company may measure the effectiveness of marketing activities and provide targeted information through related technologies.
You may choose to accept or decline cookies through your browser settings; however, declining certain cookies may affect the normal operation of some features of the Service.

Article 9: Policy Revisions and Effective Date

The Company reserves the right to revise this Policy at any time. Please review updated versions of this Policy periodically. Revised content will be published on the Website without separate individual notice.
If you continue to use the Service after a policy update, you will be deemed to have understood and agreed to the revised content. Should you have any questions regarding this Policy, please feel free to contact the Company.